Privacy Policy
Last updated: April 1, 2026
1. Overview
PX-Labs ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
- Account info: name, email, password (hashed).
- Order info: shipping address, phone, order contents, totals.
- Payment info: processed by our payment provider — we do not store full card credentials.
- Communications: contact form messages, email subscriptions, support inquiries.
- Usage data: IP address, browser, pages viewed, device type (via standard logs and analytics).
- Cookies: session, cart, country preference, and analytics cookies.
3. How We Use Information
- Process and ship orders, send confirmations and shipping updates.
- Operate accounts, rewards, and referral programs.
- Respond to inquiries and provide customer support.
- Send marketing emails (only if you opt in — unsubscribe any time).
- Detect fraud, secure the site, and comply with legal obligations.
4. How We Share Information
We share data only with service providers needed to run the business — payment processors payment processors, shipping carriers, email delivery (Resend), and our backend infrastructure provider. We do not sell personal information.
5. Data Retention
Order and accounting records are retained as required by law (typically 7 years). Account data is retained while your account is active; you may request deletion at any time.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to object to certain processing. To exercise these rights, email support@px-labs.org.
7. Security
We use HTTPS, hashed passwords, role-based access controls, and database row-level security. No system is 100% secure — please use a strong, unique password and notify us of suspected unauthorized access.
8. Children
Our site is not directed to anyone under 18. We do not knowingly collect data from minors.
9. International Transfers
We are based in Florida, USA. By using our site you consent to processing of your data in the United States, which may have different data protection laws than your country.
10. Changes
We may update this policy. Material changes will be reflected in the "Last updated" date.
11. Contact
Privacy questions: support@px-labs.org